You can reserve online by clicking the reservation link on one of our pages or call our 24hr toll free service number at 866.928.7267 (866-WCTRANS)
2. How do I pay for the ride?
WCT accepts American Express, VISA, Discover, MasterCard and Cash. All billing, invoicing and credit card processing is handled from our New Jersey office. Credit Card and Cash clients receive an e-receipt within 24-48 hours after service completion. Corporate clients have the option of account invoicing which can be set up through the WCT accounting department.
3. Do I need to reserve in advance?
Sedan and SUV's reserve at least in 24 hours in advance, Vans require
at least 2 days, Limos and other Special Vehicles require a minimum
of 5 days. If you do not have enough time, just call our reservation line.
4. How do I cancel my reservation? Is there a cancellation fee?
Simply call our reservation line and provide the operator with your name. There is no cancellation fee if you cancel within 4 hours. Otherwise you will be charged
the full rate plus the 20% gratuity.
5. Where do you pick up and drop off at the airport?
We drop off at the curbside baggage check in of the desired airline, we pick up at the baggage claim
area or curbside after you have collected your luggage. Just step
outside the baggage claim and dial our 24hr reservation line to
provide the agent with the door number or nearest pickup area, and the driver will pull up to that door within 3-5 minutes (by reservation only).
6. Who do I
call if I can not locate my chauffeur?
Our
dispatchers always know the location of your
vehicle and the chauffeur. If you are unable to
locate your chauffeur, please call us at
1.866.928.7267.
7. Does the service charge include the gratuity?
No. The quote we will provide to you includes only the service charge.
The suggested gratuity for the driver is 20%.
8. How
early before the flight do I have to be at the
airport?
We will suggest to be at the airport 2 hrs before the flight due to the high airport security delays.
9. Can I bring a family pet with me?
Your pet must be in the carrier. There is an extra charge for oversize carriers.